Yes you can. Wifi and 4G Calling is currently available on many of our devices. If you're in a 4G Calling area with good coverage, your phone will automatically use 4G Calling and your bearer will show as '4G'. Calls made over wifi will only drop if you move out of range and 4G Calling isn't activated or available.
You can use Wifi Calling wherever there is wifi, including wherever O2 Wifi is available. Wifi Calling is not currently supported outside of the UK. However, in certain circumstances it may be possible to enable Wifi Calling whilst abroad and where used additional charges will apply. This can be done through My O2 or your Business Advisor. You can still use Wifi Calling to make calls to the emergency services. If your wifi connection has an allowance, then it will come out of that allowance, and your wifi provider may charge if you go over.
Either go to My O2 to add it to your account at no extra charge, or contact us. Get in touch with your Account Manager, Digital advisor, Business Partner or Business customer services to add it to your account at no extra charge.
Yes No Thank you for sending your feedback. Skip to main content. Cookies on O2 We use cookies to help you get the best experience from our site and show you more relevant products. Ready to check out? Wifi and 4G Calling Help and support. You can turn on Wifi and 4G Calling in your device settings: 1. Follow the instructions above to enable Wifi and 4G Calling. Samsung setup. If a new software update is available, select 'Download now'.
When the install process starts, the device will display the Android installation status bar and then restart. How to check if your firmware version is compatible - Samsung If you are using a J3 to get Wifi and 4G Calling, your device will need to use O2 firmware. Set up Wifi and 4G Calling for Sony. How to set up Wifi and 4G Calling? Sony Firstly you need to add Wifi and 4G Calling to your account. Set up Wifi and 4G Calling for Google.
What is Wifi and 4G Calling? What phone do I need? How do I pay for Wifi and 4G Calling? No extra charges from O2 — a minute is just a minute no matter how you make the call.
Wifi calls use very small amounts of data over your wifi connection. Multi-Party calls: These are charged as normal but please note that each identical part of a multi-party or conference call will appear on your bill as a separate call entry.
But unlike most other kinds of wifi hotspots, we do not charge for using O2 Wifi. If you are not an O2 customer, as part of signing up to use O2 Wifi, we will ask you to receive offers from us and our selected partners.
Find out more about how we use your data and how to unsubscribe here. It's a public wifi service from O2, just for O2 customers. Click here to find out more. We do not charge for using O2 Wifi. Just sign up. It only takes three quick steps. Then you'll get free O2 Wifi whenever you're near an O2 Wifi hotspot. We take preventative measures to bolster security across our network such as running the latest security software patches, and proactively monitoring our service against risks.
In addition to the security measures in place, we take preventative measures to protect users through content filtering. From the moment our public wifi service was switched on in , we've content-filtered our service at all venues. We were the first in the industry to do this.
When using public wifi, we recommend that you always verify online certificates and only input personal details on secure websites. We also display a welcome page in each of our venues which identifies users by name, so you can be confident that you are connecting to a fully monitored and secure service. As long as you've signed up, you don't need to sign in. When you're near an O2 Wifi hotspot, you just choose O2 Wifi from the list of available networks on your device, and we'll do the rest.
And if you're planning to do any of these things, they'll work a lot better over wifi than with a mobile broadband dongle or 3G. Not at all. Yes, if you use wifi at home. If you haven't got wifi at home yet, you might want to ask your provider to help set you up. Wifi can be up to ten times faster than 3G or a mobile broadband dongle. For security reasons, signing-up helps us do our best to protect you from nasty viruses or prying eyes. In addition, signing up means you don't have to sign in when you want to use an O2 Wifi hotspot.
It all happens automatically. The strength of O2 Wifi depends on a lot of things. Like how far away you are from the wireless box. Or how many people are trying to connect to the same hotspot at the same time. If your signal strength is low, the best thing is usually to move closer to the box. Also, most mobile contracts come with limits on how much internet you can use a month, usually between MB and 1GB.
Considering the average iTunes track is about 7. Using O2 Wifi doesn't use up your mobile data allowance. If you're not sure if your device will work, look in the manual or check with the manufacturer. And you never will. But you do have to agree to our terms and conditions. You should see stickers, posters or signs for it. And you'll see 'O2 Wifi' on your list of available networks.
SSID is short for serviceset identifier. It's the name of a wireless network that shows up when you do a network search. Ours shows up as O2 Wifi. Go to My O2. Set up an account if you haven't already. Sign in with the email and password you picked. Remove the old device. You'll have to add the device to your account again if you want to use it with O2 Wifi. You get up to 10GB a month, which is more than enough for most people. You can also update your details and delete old devices online.
We work out how much you've used in the last 30 days. And we update it every day. Follow these steps: Go to an O2 Wifi hotspot. On your new device, pick O2 Wifi from the list of networks. When you're connected, open a browser on your device. It'll take you to our sign-up page. Type in the mobile number you used when you first joined O2 Wifi. We'll text you a code. Make sure you have your mobile with you if you're connecting to another device. Type the code we texted you into your browser.
And that should be it. You won't have to give us any details again to use this device on O2 Wifi. Mobile Help. Moving Home. Help Getting Started. Self install broadband. Track Your Order. Return or Recycle Equipment. Would you like Volt benefits? Double data on every eligible O2 Pay Monthly plan in your name, in your household. Get more with our Volt bundles. Since this increase is provided for within your agreement, you will not be able to leave without paying an early termination fee as a result.
See O2 Prices. When you add on an O2 pay monthly phone, sim or tablet you'll get a broadband speed boost, double data and loads more exclusive benefits. Handpick an Extra for up to 12 months, on us. Find out more about Extras. TV or Landline only customer? Find out more if you're eligible Just want to change your existing Virgin Media package?
O2 Pay As You Go customer? Find out how to switch to Pay Monthly. View all supercharged bundles Just want to change your existing O2 device or airtime plan? If you're a Virgin Media broadband and O2 Pay Monthly customer, sign in to see what benefits you could get. Which means everyone at home gets more power to do more online, all at the same time.
Exclusive perks and experiences, as a reward for being on O2. Things like getting tickets to the cinema, on us. Or getting closer to the hottest music artists. Grab selected O2 phone, tablet and sim only Pay Monthly contracts, and you'll get to handpick an Extra for up to 12 months, on us.
That means double the mobile data on every eligible O2 Pay Monthly plan in your name, in your household. And O2 Travel Inclusive Zone, so you can go roam in 75 destinations. Just give O2 a ring or pop into an O2 shop.
To get Volt benefits, you need to be a customer of both O2 mobile and Virgin Media broadband. So, if you're an existing Pay Monthly customer of O2 you'll need to sign up to broadband from Virgin Media.
Or, if you're a Virgin Media broadband customer, you'll also need to get a Pay Monthly mobile or sim with O2. Once you're a customer of both O2 and Virgin Media, you can check your eligibility in My Virgin Media , and opt in to the Volt benefits. Just for being with us both. You can check your eligibility and opt in from My Virgin Media. Find out more about supercharged benefits from Virgin Media and O2.
If this happens, we will notify you beforehand and you will have the option to leave your Virgin Media contract without paying an early termination fee, including where you are in a minimum term contract. If you are purchasing or recontracting your Virgin Media services for a new minimum term at the same time as purchasing or recontracting to an O2 Airtime Plan, and we increase the price of your Virgin Media services, you will have the option to leave your Virgin Media services and your O2 Airtime Plan without paying an early termination fee.
See o2. Subject to survey, network capacity and credit check. A minimum period applies to the services, please check basket for details. You may choose to receive a paper bill instead. If you choose a paper bill, we may charge you an additional amount for this service, which we will tell you about when you request the change.
Payment may be required in advance. Your first Virgin Media bill includes the charge for the month you join Virgin Media from the day you join , plus one month in advance.
Calls may be monitored. Further terms and conditions apply. See sections below for more Legal Stuff. See terms and conditions.
Virgin Media Equipment remains property of Virgin Media. SIM : Separate contracts and terms and conditions apply to your broadband and mobile services.
Weather : Satellite and aerial signals can be affected by extreme weather. See virginmedia. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.
Call costs from other networks and mobiles vary. Virgin Media QuickStart: Only available for broadband to properties that are currently serviceable and have had Virgin Media services previously. Virgin Phone installation will take longer. Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is present and setup has been completed. Virgin Fibre customers: the app will work on a device where setup has been completed using My Virgin Media account details.
Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. For setup: Mobile data connection required for Virgin Mobile customers. Internet mobile data or WiFi connection required for Virgin Fibre customers. UK only. Experience varies by location and number of users. Terms and conditions apply. For more information about when legal remedies are available to you visit Citizens Advice. Includes O2 mobile SIM with unlimited minutes, texts and data.
If you cancel your service during your minimum term an early disconnection fee may apply. If you upgrade any part of the service, standard pricing will apply to that upgrade but we will discuss this with you at the time. Virgin Media may withdraw or amend the pricing if you change any part of your package. This offer maybe withdrawn at any time and cannot be used in conjunction with any other offer unless stated by Virgin Media. If you cancel your service during your minimum term an early disconnection fee will apply.
Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.
Premium add-ons such as Sky Sports are available at extra monthly cost. Bigger Volt bundle : New customers only. Bigger bundle : New customers only. Premium add-ons such as Sky Cinema are available at extra monthly cost.
Big bundle : New customers only. Minimum term applies to your broadband service, check basket for details. Average download speed Mbps and Talk Weekends.
Average download speed Mbps and Talk More Weekends. M50 Fibre Broadband : New customers only. M50 Fibre Broadband average download speed 54Mbps. M Fibre Broadband : New customers only. M Fibre Broadband average download speed Mbps. Average download speed Mbps. New customers only. Gig1 Fibre Broadband average download speed Mbps. Subject to 18 month minimum term. Prices may increase at any time during the contract. This price is on top of your existing Virgin Media cable services monthly subscription cost.
Service usually upgraded in 48 hours, but in the case of exceptional services may take up to five working days.
TV channels : Channel line-ups are subject to regional variations. TV packs currently exclude some Teletext services. ITV HD is subject to regional variation. Number of inclusive HD channels depends on package. Maximum 5 compatible devices per account can watch TV, and only 2 devices can stream at any one time.
Only one Sky service can be streamed at a time. Other content restrictions apply. Sky Sports apps : Only available via the Sky Sports website or apps for selected iOS and Android mobiles and tablets to customers who subscribe to these channels. Maximum 6 devices. Only available on iOS 11 and above, and Android 5.
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